On this page, we’ve invited our staff team to share a bit about themselves – including a photo either of themselves or of something they love/a hobby of theirs.

Carolyn Story – Chief Executive

Carrie is our Chief Executive, with overall responsibility for all AoR operations. She is accountable to a small Board made up of volunteers elected from the AoR membership, and works closely with them on longer term strategy and direction. Carrie works officially 2 days a week for the AoR but can be contacted on her non-AoR office number at other times. Outside work Carrie loves cooking, walking the coastal path in Devon, growing unusual house plants, and aims to grow most of her own vegetables (rabbits, slugs and caterpillars permitting!)

Vicci Mackenzie – Head of Membership and Social Media

Vicci joined the Association in June 2003 and has worked in the membership department ever since.  Recently, she has taken over our Social Media alongside Jo Greenslade and hopes to share the AoR’s passion for all things reflexology. She loves reflexology, lists, reading and having treatments.

Tracey Smith – Head of Research and Reflexology Support:

Tracey has been a reflexologist for over 20 years. Prior to becoming a reflexologist she was scientist  She works remotely from her home in London and is a member of our reflexology team. She supports the members though the advice line and Facebook community. Tracey is also very active at getting reflexology better respected in the wider world, by giving talks at conferences both at home and abroad and representing reflexology at various groups, including the Parliamentary group for Integrated Health.

Sally Earlam FMAR. BSc. PGCE (retired RGN) – Head of Training and Education:

Sally is a fully qualified nurse and teacher and trained as a reflexologist in 1999.  She then went on to teach the Diploma in Reflexology for 9 years in London.  Sally joined the AoR in 2012 and is responsible for looking at ways to protect standards in training through liaising with awarding bodies and tutors.  She looks after our CPD providers, Affiliated Schools and is part of the AoR Reflexology Group so you may well get to chat to her on the advice line. Multi-tasking is an essential skill!

Kathy Fear – Finance Manager:

Kathy has been the AoR’s Finance manager since July 2017 and works Mondays and Thursdays. She is the go to person for payroll and pensions. If she seems engrossed at her desk, she’s probably lost in a large complicated spreadsheet and has been known to get very excited over balancing her figures. Outside of work she loves spending time with her family and Louis the Labrador; that is, when she’s not singing soprano in several Somerset choirs.

Bronwen Packham – Head of Logisitcs:

With a background in Stage Management and Logistics Bronwen brings a wide range of skills to the team and is an excellent organiser and communicator. She particularly enjoys implementing new systems and processes to ensure tasks are run as efficiently as possible.

Bron loves spending time with her horse, dogs and family.


Kate Mulliss – FMAR, BSc(Hons), MSc, PGCE – Senior Training and Education Advisor:

Kate originally worked as an environmental scientist but has been practising reflexology as well as other complementary therapies for well over 20 years.  She has taught L3 therapy qualifications in FE and is a qualified assessor.  She works closely with the Head of Training and Education, supports members on the Advice Line and is the point of contact for Area Group Leaders.  Kate enjoys nature/outdoors, Pilates and keeping up-to-date on aromatherapy/essential oil science.!

Jo Greenslade – Membership and Social MediaManager

Jo joined the Association in July 2004 and has worked her way up to run the both the membership and social media administration alongside Vicci Mackenzie.  Her extensive knowledge, professionalism and dedication to the Association over the years continues to be a real asset to the team and members.  Outside of work she loves to spend time with her husband and three young children which takes up most of her free time.

Simon Love – IT Manager:

Simon joined the AoR in October of 2020 as IT Manager. He has many years’ experience supporting and managing IT teams and working as an IT support engineer. He will be responsible for the smooth running and the maintenance of the AoR systems both customer facing and internal. In his spare time Simon likes to keep fit, travel and has a keen interest in history.