Your first conversation with your reflexologist

Questions to ask

1. What qualification in reflexology do you hold, and when did you qualify?

If they qualified after 2010, a minimum of a Level 3 Diploma in Reflexology or Complementary Therapies may indicate that they have invested in good training.

2. Do you belong to any professional associations?

Membership of a reputable professional association such as the Association of Reflexologists is a strong indicator of a continuing commitment to high professional standards. Don’t be afraid to check their association out – a reputable association will have a Code of Practice and Ethics that all members ascribe to, a robust complaints procedure, will require all practitioners to be fully insured and will require all practitioners to continue their learning and professional development throughout their career. MAR status means the practitioner has to have passed a rigorous quality control process before they can even enter membership, and they are required to continue their learning about reflexology throughout their career.

3. Where do you give treatments?

Would you like to receive your treatment in the practitioner’s home, in a clinic treatment room, in your own home, etc? Think about where you could feel most relaxed and see if this might be possible. You may also wish to ask where the best place to park nearby might be, and whether it is free to park there/roughly how much it costs if you are visiting them.

4. How much do you charge for treatments?

Prices vary nationwide depending on the service offered, the location, whether travel is involved, etc.

5. How long should I allow for an appointment?

You may need to allow extra time for consultation before your appointment.

6. What do I need to bring with me to my appointment/ (if your treatment is a home visit) what do I need to have available when you visit?

See below for a list of ideas as to what you may be asked to bring. If your treatment is due to take place in your home, you may be asked to ensure there is space for the practitioner’s equipment, for example.

7. How firm or gentle are your techniques?

If you have experienced a reflexology treatment before, you may have established a preference for the level of pressure the practitioner uses in their techniques; it is helpful to share this with your practitioner before your treatment to ensure you have the best treatment experience possible from the start.

8. What medium do you use on the feet/hands/face (depending on treatment booked)?

If some lotions, creams, oils, balms etc may be unsuitable for you (e.g. if you are a vegan or have allergies) it is helpful for your practitioner to know this prior to treatment so that they can ensure a medium appropriate to you is used.

Ideas for things to bring with you to your appointment

1. A list/awareness of any medical conditions you’re currently diagnosed with.

2. A list/ awareness of any medications you are currently taking and what they’re for.

3. A pair of comfortable socks and shoes (you can of course wear these to your treatment too; however sometimes feet can be a little slippy after your treatment so the socks will provide you with some grip whilst keeping that moisturising medium locked close to your skin).

4. Money/ means of payment if you have not already paid, or your gift voucher if you have one.

5. Your diary in case you’d like to make another appointment!

Things to tell your reflexologist before your treatment

1. Any medical conditions you have and any medications you are taking (this can normally be done in your initial consultation)

2. If you are vegan to check any products they use

3. If you have any allergies (e.g. lavender) that might relate to products they use

4. If you know it, the level of pressure you prefer being used in a treatment

We're here to help!

If you need any further information regarding reflexology, becoming a student or joining the AoR, then feel free to call us on 01823 351010 or