The AoR Staff Team

Doreen Baker - Chief Executive

Doreen has a wealth of experience working with membership organisations spanning over thirty years and is passionate about the AoR and its members. As a Chartered Marketer, Doreen and the AoR staff team have focused on enhancing the services to members and the Public. The Chief Executive has developed a Corporate Plan detailing the AoR’s vision, values and objectives over the next three years.

In her spare time Doreen enjoys socialising with her Family and Friends, is Secretary of the Bristol & West Branch of the Chartered Institute of Marketing and is a Board member of a national charity BIBIC (British Institute for Brain Injured Children) based in Somerset.

Favourite Therapies: Indian Head Massage and Reflexology

Vicci Mackenzie - Membership Services and Support Manager

I have been with the AoR since June 2003 and have seen many changes in the last five years. I come from a strong customer service background having worked in the beauty therapy industry for several years and then working for an International hotel booking agency. I am also trained in holistic massage, reiki, aromatherapy, hopi ear candling, lymphatic drainage massage, EFT and of course reflexology.

I enjoy walking my chocolate Labrador Coco in the countryside with my husband and family. I also love reading and cooking for family and friends.

Favourite therapies: Reflexology and massage especially hot stone !!

Tracey Smith - Research and development Manager

I am the Research and Development person for the AoR. This is a part time position and in the remainder of my time I am a practising therapist. I have been a qualified reflexologist for 11 years and so I am also the person at the end of the members advice line. My hobbies are gardening and reading.

Favourite therapies: Reflexology and Cranial sacral osteopathy, we keeps me mobile after all the time spent sitting giving reflexology or at my computer

Jo Greenslade- Membership Services and Support Administrator

I joined the AoR in July 2004 while I completed my NVQ level 2 in Business Administration. I work full time within the Membership, Sales and Seminars section and I have recently taken over the administration of Area Groups. I am currently studying for my NVQ level 3 in Management.

I enjoy socialising with friends and retail therapy!!

Favourite therapies: Reflexology

Laura Occleston - Customer Services Adminstrator

I am now the newest member of the staff team, having joined on the 1st of this month (October)! I'm really excited to be a part of the AoR, and am lucky enough to have a really friendly supportive team around me to show me the ropes.

In my spare time, I like reading history novels by the fire with my boyfriend, doting on my guinea pigs, playing around with computers and card making.

Rosemary Cole - Financial Administrator

My role is part time role and I have been employed by the AoR since July 2007. My background is in accounting and I am a qualified accounting technician. I worked for a major oil company for many years and since then have worked for charity and not-for-profit membership organisations.

Hobbies - I enjoy walking and cycling with my husband, familly and friends both in the UK and abroad.

Favourite therapy - I am reflexologist and love reflexology!

Jill Osborne - Professional Development Administrator

I am the 2nd newest member of the AoR team and have been made very welcome by all the staff. For many years I have had an active interest in a variety of therapies and am lucky enough to have a 19 year old daughter who is a newly qualified Beauty Therapist who is now planning to study Reflexology and Aromatherapy, which happen to be my favourites. I also have an 18 year old son studying Sports & Fitness Coaching, so have a very active life! I am originally from Yorkshire but lived in London for many years but moved to Taunton 5 years ago with my husband and children and now feel that the South West is my spiritual home.

Favourite therapies: Reflexology and Aromatherapy

General Information

The AoR Staff Team